1. Can I place an order without using paypal?

Answer: If you do not have a paypal account you can order by calling our toll free number or local number for Montreal residents. We accept money orders and bank certified checks only.

2. Can I pay in Canadian currency?

Answer: Yes, you may pay in Canadian currency equivalent to the listed US$ amount at the time of ordering.

3. How long does it take to deliver my item?

Answer: All items in stock are shipped within 2 business days. You will receive a Canada Post tracking number as soon as your item has been shipped to you.

4. How is my item shipped?

Answer: All our items are shipped Canada Post expedited shipping (2 to 5 days within Canada, 6 to 9 days within USA) unless otherwise requested. If you would like your items shipped another way, please notify us as soon as you have placed your order.

5. What do I do if I receive a damaged or broken item?

Answer:  While we take the  utmost care to package our items, if for some reason your item is damaged in transit, please notify us within 3 days. It is important to keep all the original wrapping and all the broken pieces to expedite replacement or refund claims.

6. Can I order wholesale?

Answer:  While most of our items are already priced at wholesale, you may still be able to place orders at below wholesale price. The minimum wholesale orders are 5 pieces of the same type of item when in stock. Please email us for details and availability.